Frances Frei : How to build (and rebuild) trust

Frances Frei at TED2018  (transcript)
How to build (and rebuild) trust
Summary
I didn't understand the story, thus I'm going to write about Uber in Japan and whether Uber systems are trusted or not. It must lead to understanding this story.

Uber is a new service to connect a person who has a car or bicycle and time to a person who finds how to move or deliver something. 
By using application, those people can meet anywhere and anytime.
However, those people see at the first time thus people don't know each other, the people are introduced by application, though. People think that the important thing is trust here because people who don’t know each other have to start the business.

However, I think that before people use Uber, there are few trusts there. It’s because they are not companies but individuals that don’t have guarantees for customers and will get big money individually. Additionally, we see that tax companies are struggling.

The important purpose of service or business is to help people who are worried, to have passion, to do with pride and to allow all people to be happy. I don't feel that Uber thinks about that. It's only to get money easily. Tax companies have those thus trust is built. It takes for a long time, however, deep trust can be rebuilt again if it's lost. This is my way on how to build and rebuild trust.
God would inspire me with the power of doing my homework.

Words in this story
unprecedented /noun/ never done or known before.
wobble /noun/ an unsteady movement from side to side.
jeopardy /noun/ danger of loss, harm, or failure.
allow /verb/ admit (an event or activity) as legal or acceptable.