Christine Porath at TEDxUniversityofNevada (transcript)
Why being nice to your coworkers is good for business
Summary
l wonder that there is a person who studies tough thing.
The speaker studies the effects of incivility on people and then she shows why being nice to your coworkers is good for business.
Incivility is disrespect or rudeness. It includes a lot of different behavior.
If a boss made insulting statements, it made people less motivated, lost time worrying about what happened, and some people left their job. It’s contagious and by seeing or reading rude words, it happens. Your group and team lake the attention or awareness.
The speaker tells us that it comes from stress but just one person is incivility, it affects its group, and it costs enormously.
However, if there is small respect there, it'll be also contagious. Small things can make a big difference. Thinking people, sharing credit, listening attentively, humbly asking questions. acknowledging others, and smiling become big impacts.
Being nice means to spread small respect. Lifting others comes to you finally.
Words in this story
incivility /adj/ rudeness, lack of politeness, rude behavior
civil /adj/ courteous and polite.
contagious /adj/ infectious, catching, infective
attentively /adv/ carefully, profoundly, deeply, at length
agile /adj/ quick, fast, prompt
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